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Chase and Citi are two notable national banks with branches widely available in the US. If you don’t live near a bank location, you may also open accounts online.
To help you determine which bank might be a better fit for you, we’ve compared checking accounts, savings accounts, and CDs. We’re also reviewing financial institutions in trustworthiness so you can know more about each institution’s history.
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Compare Citi and Chase
$200 checking account bonus on Chase Total Checking
High interest rate on Citi Accelerate Savings
Pros and Cons of Citi
Pros and Cons of Chase
Citi vs. Chase Checking Account Comparisons
Chase and Citi have multiple checking accounts. Below, we’ve compared two popular checking accounts with minimal bank fees.
Citi Access Account
Annual Percentage Yield (APY)
None
Minimum Deposit Amount
$0
Fees
$10 monthly service fee
Citi Access Account
Annual Percentage Yield (APY)
None
Minimum Deposit Amount
$0
Fees
$10 monthly service fee
Citi Access Account
Details
Fees
$10 monthly service fee
Annual Percentage Yield (APY)
None
Minimum Deposit Amount
$0
Citi vs. Chase Savings Account Comparisons
Citi offers two savings accounts — Citi® Accelerate Savings and the Citi® Savings Account. Chase has a traditional savings account and premium savings account with a slightly higher interest rate.
We’ve compared the Citi® Accelerate Savings to the Chase Savings℠ since these accounts are available in most states and have similar monthly service fees.
Citi® Accelerate Savings
Annual Percentage Yield (APY)
4.05% (vary by location)
Minimum Deposit Amount
$0
Fees
$4.50 monthly service fee
Citi® Accelerate Savings
Annual Percentage Yield (APY)
4.05% (vary by location)
Minimum Deposit Amount
$0
Fees
$4.50 monthly service fee
Citi® Accelerate Savings
Details
Fees
$4.50 monthly service fee
Annual Percentage Yield (APY)
4.05% (vary by location)
Minimum Deposit Amount
$0
Citi vs. Chase CD Comparisons
Citi Fixed Rate CD
Annual Percentage Yield (APY)
0.05% to 4.75%
Minimum Deposit Amount
$500
Citi Fixed Rate CD
Annual Percentage Yield (APY)
0.05% to 4.75%
Minimum Deposit Amount
$500
Citi Fixed Rate CD
Details
Annual Percentage Yield (APY)
0.05% to 4.75%
Minimum Deposit Amount
$500
Which Bank is More Trustworthy?
We use ratings from the Better Business Bureau to evaluate how a bank deals with customer issues.
The BBB gave JP Morgan Chase & Co. (Chase’s parent company) an A+ rating. Keep in mind a good BBB rating won’t guarantee that you’ll have a smooth relationship with a bank. Also consider talking to current customers or reading online customer reviews.
That said, JP Morgan Chase & Co. has been involved in a few recent public settlements. Here are recent cases with JP Morgan Chase & Co.:
Meanwhile, Citi has an F rating because it’s received a high volume of customer complaints and had government action taken against the business.
Citi has been in the following public scandals:
- In 2020, the bank was required to pay $400 million in a settlement with the Comptroller of the Currency. The OCC stated the bank had inefficient banking practices.
Citi vs Chase FAQS
Your preference between these two banks may likely come down to where you live.
For example, the Citi® Accelerate Savings is a solid high-yield savings account option, but it isn’t available in California, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Virginia, Washington, DC, and select parts of Florida and Puerto Rico. If you live in one of these states, you’ll have to compare the Citi® Savings Account with Chase’s savings accounts and see which institution you prefer.
You’ll also want be mindful of how both banks work and which accounts you’d like to open. For example, Citi organizes its savings and checking accounts into packages. Meanwhile, Chase has relationship banking perks. For example, you can earn a higher interest rate on a CD if you have a qualifying Chase checking account.
Chase has more than 4,700 branches in the US, while Citi has over 690 locations. You’ll still be able to open online bank accounts if you don’t live near a branch.
